B2B Customer Groups – Divide your customers into segments by such parameters as price lists, product listing, the minimum purchase amount and payment terms. Distinguish retail from wholesale when trading through multiple channels.
Synchronize orders with your inventory – Provide detailed information regarding order status and shipment. Now you can bid farewell to time-consuming order creations and tracking processes, disjointed data and double handling errors.
Demand Planning and Metrics – Analyze product demand based on order statistics and metrics in a particular product list, time frame and customer group.
Multichannel ordering – Allow customers to place orders through multiple online and offline methods. In absence of access to the platform, orders can be placed by phone, by standardized e-mail messages or by API connection directly from the customer’s accounting management system.
Self-service ordering – Your customers can place orders according to their individually customized price lists and update their inventory data wherever they are.
Stocks and prices – Provide each customer with the agreed price lists, stock levels, order quantities constraints, descriptive text and image gallery for each product.
Order Confirmation and Status Tracking – Give your customers continuous access to information on the current delivery status of each of their placed orders right from their personal dashboard.
Synchronization – Confirmed orders are imported into your inventory and delivery management software so that the requested goods can be prepared or scheduled for shipping.
Orders for manufacture – Automate the manufacturing sales orders of your customers by synchronizing with the production management software in order to ensure they are processed and completed on time.